:root { --ink: #1d2a26; --muted: #5b6b65; --paper: #f4efe6; --card: #fff; --line: #e1d9cb; --green: #118C4E; --green-deep: #0d6b3c; --green-soft: #e3efe6; --warn: #b35c00; --bad: #a5281b; --sans: ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif; }
* { box-sizing: border-box; }
body { margin: 0; background: var(--paper); color: var(--ink); font: 15px/1.5 var(--sans); }
a { color: var(--green-deep); }
h1 { font-size: 24px; margin: 4px 0; }
h2 { font-size: 16px; margin: 0 0 10px; }
h3 { font-size: 15px; margin: 14px 0 6px; }
.muted { color: var(--muted); }
.sm { font-size: 13px; }
.boot { padding: 40px; color: var(--muted); }
.empty { padding: 24px 0; }

.btn { background: var(--green); color: #fff; border: 0; border-radius: 999px; padding: 10px 18px; font: 600 14px var(--sans); cursor: pointer; }
.btn:hover { background: var(--green-deep); }
.btn:disabled { opacity: .5; cursor: default; }
.btn.sm { padding: 7px 14px; font-size: 13px; }
.btn.ghost { background: transparent; color: var(--green-deep); box-shadow: inset 0 0 0 1.5px var(--green); }
.btn.ghost:hover { background: var(--green-soft); }
.linkbtn { background: none; border: 0; color: var(--green-deep); cursor: pointer; font: inherit; text-decoration: underline; padding: 4px 6px; }
input, select, textarea { font: 15px var(--sans); padding: 8px 10px; border: 1px solid var(--line); border-radius: 8px; background: #fff; color: var(--ink); width: 100%; }
textarea { resize: vertical; line-height: 1.45; }
input[type=checkbox] { width: auto; accent-color: var(--green); }
label { display: grid; gap: 4px; font-size: 13px; font-weight: 600; margin-bottom: 10px; }
label.check { display: flex; align-items: center; gap: 6px; font-weight: 500; font-size: 14px; }
:focus-visible { outline: 3px solid #f2b84b; outline-offset: 1px; }
[hidden] { display: none !important; }

.login { max-width: 380px; margin: 12vh auto; background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 32px; }
.login form { margin-top: 12px; }
.login .ok { color: var(--green-deep); }

.top { display: flex; align-items: center; gap: 24px; padding: 10px 24px; background: #fff; border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 5; }
.top .nav { display: flex; gap: 4px; flex-wrap: wrap; }
.top .nav a { padding: 8px 12px; border-radius: 8px; text-decoration: none; color: var(--ink); font-weight: 600; }
.top .nav a.on, .top .nav a:hover { background: var(--green-soft); color: var(--green-deep); }
.me { margin-left: auto; display: flex; align-items: center; gap: 8px; color: var(--muted); }
.main { padding: 20px 24px 60px; max-width: 1400px; margin: 0 auto; }
.head { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: 14px; }
.back { font-size: 13px; text-decoration: none; }
.actions { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.actions select { width: auto; }
.stats { display: flex; gap: 16px; }
.stats span { background: #fff; border: 1px solid var(--line); border-radius: 999px; padding: 4px 12px; }
.stats .warn { border-color: var(--warn); color: var(--warn); }
.toolbar { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-bottom: 12px; }
.toolbar input[type=search] { max-width: 360px; }
.toolbar select { width: auto; }
.tabs { display: flex; gap: 4px; flex-wrap: wrap; }
.tabs button { border: 1px solid var(--line); background: #fff; border-radius: 999px; padding: 6px 12px; cursor: pointer; font: 600 13px var(--sans); color: var(--ink); }
.tabs button.on { background: var(--ink); color: #fff; border-color: var(--ink); }
.row { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.row input { width: auto; }

.tbl { width: 100%; border-collapse: collapse; background: #fff; border: 1px solid var(--line); border-radius: 12px; overflow: hidden; }
.tbl th { text-align: left; font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--muted); padding: 10px 12px; border-bottom: 1px solid var(--line); background: #faf8f4; }
.tbl td { padding: 10px 12px; border-bottom: 1px solid #f0ebe1; vertical-align: top; }
.tbl tbody tr { cursor: pointer; }
.tbl tbody tr:hover { background: #f7faf7; }
.tag { display: inline-block; font-size: 11px; font-weight: 700; padding: 1px 8px; border-radius: 999px; background: #efe9dd; color: var(--muted); margin-left: 6px; vertical-align: middle; }
.tag.ok { background: var(--green-soft); color: var(--green-deep); }
.st, .pst { display: inline-block; font-size: 12px; font-weight: 700; padding: 3px 10px; border-radius: 999px; background: #efe9dd; white-space: nowrap; }
.st-new, .st-qualified, .st-needs_manual_review { background: #fff1d6; color: #7a4a00; }
.st-qualifying { background: #eef0f7; color: #39406a; }
.st-partner_contacted, .st-partner_accepted, .st-proposal_received, .st-proposal_presented, .st-customer_engaged { background: #e5f1fb; color: #154a73; }
.st-booked, .st-customer_paid, .st-commission_invoiced, .st-commission_collected, .pst-active { background: var(--green-soft); color: var(--green-deep); }
.st-closed_lost, .st-closed_unqualified, .st-spam, .pst-temporarily_unavailable { background: #f3e6e4; color: var(--bad); }

.card { background: #fff; border: 1px solid var(--line); border-radius: 12px; padding: 16px; margin-bottom: 14px; }
.warnbox { border-color: var(--warn); }
.cols { display: grid; grid-template-columns: minmax(0, 1.7fr) minmax(300px, 1fr); gap: 14px; align-items: start; }
@media (max-width: 960px) { .cols { grid-template-columns: 1fr; } .top { flex-wrap: wrap; } }
.flags { display: flex; gap: 8px; margin-bottom: 12px; flex-wrap: wrap; }
.flags span { background: #fff1d6; color: #7a4a00; padding: 4px 10px; border-radius: 8px; font-size: 13px; font-weight: 600; }
.kv { display: grid; grid-template-columns: max-content 1fr; gap: 6px 12px; margin: 0; }
.kv dt { color: var(--muted); font-size: 13px; }
.kv dd { margin: 0; white-space: pre-wrap; word-break: break-word; }
.ref { padding: 8px 0; border-top: 1px solid #f0ebe1; }
.ref:first-of-type { border-top: 0; }
.intro-pick { border-top: 1px solid var(--line); padding-top: 12px; margin-top: 8px; }
.introform { background: #faf8f4; border-radius: 10px; padding: 12px; }

.timeline .ev { font-size: 13px; padding: 6px 0 6px 12px; border-left: 3px solid var(--line); margin: 6px 0; }
.msg { border: 1px solid var(--line); border-radius: 10px; padding: 12px; margin: 10px 0; }
.msg.inbound { background: #f7fbff; border-color: #cfe2f3; }
.msg.outbound { background: #f6faf6; border-color: #cfe6d6; }
.msg.note { background: #fffbea; border-color: #f0dfa2; }
.mh { font-size: 13px; }
.subj { font-weight: 700; margin-top: 4px; }
pre.mail { white-space: pre-wrap; word-wrap: break-word; font: 14px/1.5 var(--sans); margin: 8px 0 0; max-height: 420px; overflow: auto; }
details.chat { background: #faf8f4; border-radius: 10px; padding: 8px 12px; margin-bottom: 10px; }
details.chat summary { cursor: pointer; font-weight: 600; }
.bub { margin: 6px 0; padding: 8px 10px; border-radius: 10px; max-width: 85%; white-space: pre-wrap; }
.bub.in { background: #fff; border: 1px solid var(--line); margin-left: auto; }
.bub.out { background: var(--green-soft); }
.bub .who { display: block; font-size: 11px; font-weight: 700; color: var(--muted); }
.composer { border-top: 1px solid var(--line); margin-top: 14px; padding-top: 14px; }
.composer .tabs { margin-bottom: 10px; }
.composer .row select { width: auto; flex: 1; }
.unm { display: grid; grid-template-columns: 1fr auto; gap: 12px; padding: 10px 0; border-top: 1px solid var(--line); }

.grid4 { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 8px; align-items: end; margin-top: 10px; }
.grid4 .wide { grid-column: 1 / -1; }
.checks { display: grid; grid-template-columns: repeat(auto-fill, minmax(140px, 1fr)); gap: 4px; margin-bottom: 10px; }

.texts .txt { background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px; margin-bottom: 8px; }
.texts .txt.changed { border-left: 4px solid var(--green); }
.tk code { font-size: 12px; color: var(--muted); }
.texts .en { margin: 4px 0 6px; }
.texts .row { margin-top: 6px; }

.dgrid { display: grid; grid-template-columns: repeat(auto-fill, minmax(320px, 1fr)); gap: 14px; }
.card.dest img { width: 100%; height: 140px; object-fit: cover; border-radius: 8px; margin-bottom: 10px; background: #eee; }
.noimg { height: 140px; border-radius: 8px; background: #efe9dd; display: grid; place-items: center; color: var(--muted); margin-bottom: 10px; }
.card.dest .row h2 { margin: 0; }

.toast { position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%); background: var(--ink); color: #fff; padding: 10px 18px; border-radius: 999px; z-index: 99; transition: opacity .4s; box-shadow: 0 8px 24px rgba(0,0,0,.2); }
.toast-bad { background: var(--bad); }
.toast.out { opacity: 0; }